At EightyTwenty Insight we know that you demand expertise in your industry, not just in sourcing. All industry sectors are currently facing extreme pressures - with globalisation, consolidation, divestment and acquisition activities adding to the accelerating complexity. Customer demands are increasing at a pace never seen before and competition has become more intense, particularly with the sub-prime crisis negatively affecting Western world spending.

As a result many organisations are beginning to look more carefully at back-office functions, even where those functions have already been outsourced. The aim is to not only support front-office initiatives and processes, but also to act as part of a cost reduction strategy to shore-up profitability at a time when top-line performance is static or in decline.

At EightyTwenty Insight we believe that the conditions are now right to re-examine the role and cost structures of the back-office; redefining the balance of in-house and external resources, taking advantage of the innovation, capacity and experience that the service provider community now has and provide better services for less cost. This review process can be a relatively short exercise and comprises of phases one and two of the EightyTwenty Insight methodology.

Our people provide a blend of sourcing expertise and deep sectoral insight covering areas such as:

• Financial Services
• Retail
• Communications & Technology
• Energy & Utilities
• Fast Moving Consumer Goods (FMCG)
• Life Sciences - including Pharma and Chemical
• Manufacturing
• Media & Entertainment
• Transport

For case studies of our people’s work see FMCG and Corus.