We have made available the presentations we have given at conferences, meetings & events for your information and reference. They are listed in date order of the event. If you have difficulty viewing the document, please let us know and we will send it to you.

26th March: CRM in the Public Sector

Paper Title: Where next? Innovation in Customer Service
Eric Bohl, Director, EightyTwenty Insight

16th & 17th April: OutsourceWorld London

Keynote Address: Next Generation Approaches - Why smart buyers should abandon the traditional approach to sourcing.
Chris Main, Director, EightyTwenty Insight

24th July: Public Sector Forums

Paper Title: Are you Really Sure You want to share?
Eric Bohl, Director, EightyTwenty Insight