Global competition is driving the private and public sector to constantly review whether more could be achieved for less.  In every sector of the economy, performance information is a key tool for strategic managers.  But it is not enough to know how you are performing - it is only by understanding how well your operations compare that you can confidently decide which areas to target for improvement.

Traditional benchmarking has tended to focus on high-level cost comparisons and has provided little or no insight into the link between operational practices, systems and technology and their combined effect on performance and cost.  Much benchmarking is also too sector-specific, missing the opportunity to learn from the best, wherever they are.

Strategic benchmarking is quite different.  It is a catalyst to drive action, change and innovation. By addressing the complex interplay between systems, processes and policies, it offers a deeper, richer level of understanding and appeals to the more sophisticated, more ambitious leader.

Many organisations already undertake benchmarking activities. At EightyTwenty Insight we tailor our approach to your needs either working with the tools you already have in place or, as required, providing our own benchmarking tool - Perform!benchmark™.