"BPO: Business Process Outsourcing (BPO) involves the transmission of processes and their associated operational activities and responsibilities, to a third party. This third party provides services back to the purchasing organisation at an agreed service level for an agreed cost."

Business Process Outsourcing (BPO) generally covers other back-office services or support functions. For example: Human Resources (HR), Finance and Administration (F&A) and procurement. Again these are specialised areas requiring expert capability and thinking.


Our insight into outsourcing is captured in the following white papers:

• “Is procurement Business Process Outsourcing (BPO) the right solution for your organisation?”
• "Top 10 most commonly cited reservations about procurement BPO."
• "Creating sustainable change in back offce transformation."
  
  

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